Shipping Policy

​back2basicz Shipping & Delivery Policy
(For Egg Sales & Farm Products) 

1. Delivery Areas
🚜 Local (TA1-TA21 postcodes): 
- Free delivery for orders over £15 
- Weekly routes (Wednesdays & Saturdays) 

📦 UK Mainland (excl. Highlands/Islands):
- Specialty egg boxes only (pre-order) 
- Courier costs: £8.99 per box (2-3 days) 

2. How It Works 
1. Order by: 5pm day before delivery 
2. Packaging: Eco-friendly insulated boxes 
3. Tracking: SMS sent morning of delivery 

### 3. Delivery Rules
✔ We'll:
- Leave in shaded spot if you're out 
- Replace any broken eggs (just send photo) 

❌ We Can't: 
- Accept returns (perishable goods) 
- Deliver to unsafe locations (e.g., wet doorsteps) 

### 4. Collection Options
🏡 Farm Pickup:
- Open Mon/Fri 9am-1pm 
- Bring your own container (or buy ours for £1)